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Examples of Success

+Culture change
+Merging processes
+Performance improvement in a call centre
+6 Sigma broken promises reduction
+6 Sigma debt recovery increase
+6 Sigma DFSS customer satisfaction increase
+6 Sigma error reduction with full case study
+6 Sigma IFSS innovation in a mature market
+6 Sigma misdirected calls reduction
+6 Sigma refund rejections reduction
+6 Sigma returned mail reduction
+6 Sigma cashflow improvement
+6 Sigma sales data error reduction
+6 Sigma sales increase
+6 Sigma SLA improvement
+6 Sigma time-to-market reduction
+6 Sigma time-to-respond to customer query reduction

Some Examples Of Our Work: Time To Market Reduction

Client's Situation

A major Corporate was experiencing problems in getting product to market ahead of its competitors. This inability to get product to market early was causing loss of profit and market share and a decision was made to address the issue via a 6 Sigma DMAIC project.

Results Of Change Actions

· time to market was reduced by over 180 working days
· the new process was rolled out internationally
· the new process was extended to additional product ranges.

aorist consulting: change quickly