| Some Examples Of
Our Work: Merging Processes
Client's Situation
A large food company needed to merge 3 businesses, each of which
had a long and proud tradition of independence.
Central to the merger was the need to integrate and reengineer
the core business processes, to present a unified and more
responsive interface to its customers. A key requirement was that,
as the CEO put it, "no wheels fell off".
Results Of Change Actions
The teams that were formed, and facilitated by an aorist
consultant,:
·
delivered their reengineered processes on time and to
budget
·
delivered processes that improved customer perception by 5%
·
reduced customer complaints and failed deliveries from day 1.
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