Home  About us  Contact  Legal  Partners
  Services and Products | Sectors and Clients | Examples of Success | Tools, Resources and White Papers
 
 
Quick links   
Click here for 6 Sigma / Lean training courses
Click here for 6 Sigma / Lean training materials you can license or purchase
Click here for Change and 6 Sigma / Lean tools you can use
 
 
Got an iPhone, iPod or iPad and use, or thinking of using, 6 Sigma or Lean?
See our latest Apps in the App Store

 

 
Sample Size Calculator - Proportions

Getting the correct sample size is critical to many projects.

Our sample size calculator (for proportions) makes calculating your sample size simple and quick. 

Use this calculator (for proportions) if you are answering a question like "How big a sample do I need to find out what proportion of customer queries get answered by our back-office function within Service Level?" 

Use the other calculator (for means) if you are answering a question like "How big a sample do I need to find out how long it takes our back-office function to answer a customer query?"

Three things affect your sample size.

  1. How confident you want to be in the result (The Confidence Level, expressed as 90%, 95% or 99%)
  2. How accurate you need the result to be (expressed in +/- 'n' units. For example if you want to know what proportion of customers get responded to within Service Level to within +/- 3%, you would enter 0.03 in the 'Acceptable Error' field). The Acceptable Error of the Estimate is sometimes called the Confidence Interval.
  3. Based on previous data or your knowledge of the process, what proportion of customers got responded to within Service Level. So, for example, if previous research showed that 91% of customers were responded to in Service Level, you would enter 0.91 in the Data Proportion field.

If you need to be very confident in the results (e.g. 99%) and for them to be highly accurate (say +/- 1%)  then you will require a large sample to give you this degree of confidence and accuracy.

However if you don't need to be so confident in the result (e.g. 95%) and it's not necessary to be so accurate (say +/- 4%) you will require a much smaller sample.

Sample size is usually a mixture of desired confidence and accuracy balanced by the cost of obtaining the sample.

The most pragmatic approach is to put the Confidence Level and Acceptable Error you would really want into the sample size calculator and see what the recommended sample size is. If it is too large, try adjusting the Confidence Level and Acceptable Error values until you have a practical sample size.

The calculator defaults to 95% Confidence Level and 1 unit (0.01) of Acceptable Error. You can change these to suit your needs. 

If you would like to learn more about Lean and 6 Sigma tools and methodologies, click here for open training courses, or in-house training courses.

If you cannot see the sample size calculator, check whether your browser is blocking active content, or whether you have the Flash Player installed.

Note: aorist consulting ltd. provides tools and examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose.

 

 


 

 

 

 

 
aorist consulting: change quickly

 

©Copyright aorist consulting ltd. 2011 all rights reserved